AWS Cloud | IT Support
I am a detailed-oriented graphic designer with seven years of practice and experience in recruiting. I met crucial deadlines and filled urgent positions. I was recognized with an outstanding employee award and as an outstanding student of the year in digital communications.
An entry-level IT support professional; recently completed the Google IT Support Professional Certificate - a hands-on IT support program that covers troubleshooting, customer service, networking, operating systems, system administration, and security.
An AWS re/Start graduate aimed at contributing and growing in a cloud-focused environment to support in the operations of an organization.
Basic computer architecture | Operating systems (Windows, Linux) | Remote connection and virtual machines | Computer networking | Software management | Troubleshooting | Customer service | Routing concepts | VPNs and proxies | Permissioning | Package and software management | Process management | Resource monitoring | Systems administration | Configuration | Centralized management | Implementing/managing directory services | Data management and recovery | IT security | Cryptology/encryption | Hashing | Network security
Applying core AWS services in compute, storage and networking, including EC2 | S3 | IAM | VPC | Lambda | Cloud Formation | RDS and Route 53 | Configuring | monitoring | and supporting the suite of core AWS services